決済金額がアプリで登録いただいた年齢に基づく課金制限金額を超える場合、
決済は行われますが、決済金額の返金が実施されます。
その場合、購入商品は付与されませんので、ご注意ください。
返金は順次対応いたしますが、確認できない場合はXsollaにお問い合わせください。
決済上限金額はこちらをご確認ください。
Purchasable items are displayed after logging in.
*Precautions
- Please sign in to the website before proceeding.
- Use half-width alphanumeric characters only.
Your User ID can be seen from the bottom-right of title menu.
*Please make sure that you are on the correct account after logging in with your User ID before making a purchase.
If you purchased with the wrong account, we will not be able to provide a refund.
If a login error occurs, please check the following possible causes:
- The entered User ID is incorrect
- The network connection is unstable
If you do not recognize any issues with the above, please send an inquiry to Xsolla Customer Support.
Purchased items will be sent to the Guild Mailbox in the Adventurers' Guild in the game.
If items purchased from the Official Shop are not appearing in-game, please try restarting the application.
If the items are not updated after trying the above, please send an inquiry to Xsolla Customer Support.
If an error occurs when executing payment, please check the following possible causes:
- The network connection is unstable
If you do not recognize any issues with the above, please send an inquiry to Xsolla Customer Support.
Weekly updated items are updated every Monday at 0:00 (JST/UTC +0900)
"Xsolla Web Shop" used for this Official Shop is an authorized retailer of digital products for "Wizardry Variants Daphne".
Please check Xsolla's support website for information about items purchased from the Official Shop.